Made famous by Michael Jordan in the ’96 all star game and pop culture icon Will Smith in Fresh Price of Bel Air, the Columbia returns in a low version with the launch of the Air Jordan 11 Low ‘Legend Blue’.
If You change Your mind on a purchase, please return your goods to us within 30 days of receiving your order.
Online orders can be returned to our dispatch centre, or taken to one of our stores.
All returns must be unworn and unopened, unwashed and undamaged, in their original condition with all original tags attached and/or are in their original packaging which must also be undamaged and in its original condition.
The original packaging must also be returned in original condition and must not be marked, labelled, damaged, or taped.
Returns by post are to be paid for by the customer (unless the item is faulty or incorrectly supplied).
Personalised items will only be accepted if the personalisation text is incorrect or if the product is faulty.
Due to health and hygiene, we do not to offer refunds on underwear, swimwear and jewellery piercing products unless faulty. We may not accept your return should the item, or its box or packaging be marked, damaged, or not returned in a saleable condition.
Please note: At this time we are not able to facilitate exchanges for online orders so we suggest returning the items you no longer want and placing a new order.
See clause 8 of our Terms and Conditions for the full terms available here.
Pay with your PayPal account and PayPal can refund your return shipping costs if you need to send anything back – up to $45 per return and 8 returns each year.
You can return your order to any of our stores in Australia. To see our stores, head here.
You can also post your order back to our Returns Centre. Please print and complete the Returns Form available here.
Please include the completed Returns form in your return and post to the following address:
JD Sports Returns Centre
Campus Business Park
Unit C1-350 Parramatta Road
Homebush West
NSW 2140
All postal returns must be accompanied with the original order receipt, or a physical copy of your order confirmation and the Returns Form.
Please note: returns to this address must be mailed. We will not accept returns in person.
Once your order has been received by us, we will process your refund within a few working days and we'll send you an email to let you know once it’s complete.
If you paid with PayPal you can have the cost of your return given back to you from PayPal. Visit here for more information.
If you paid with Afterpay any refunds will be provided to you via Afterpay. Visit here for more information.
You can post your order back to our Returns Centre. Please print and complete the Returns Form available here.
Please include the completed Returns form in your return and post to the following address:
JD Sports Returns Centre
Campus Business Park
Unit C1-350 Parramatta Road
Homebush West
NSW 2140
All postal returns must be accompanied with the original order receipt, or a physical copy of your order confirmation and the Returns Form.
Returns by post are to be paid for by the customer (unless the item is faulty or incorrectly supplied).
Please note: At this time we are not able to facilitate exchanges for online orders so we suggest returning the items you no longer want and placing a new order.
Once your order has been received by us, we will process your refund within a few working days and we'll send you an email to let you know once it’s complete.
Orders that are placed in store using the designated Kiosks are deemed regular in store orders and are subject to Our standard refund policies. At any point if a refund is required you must return to any JD Sports store with the receipt presented upon purchase in order to receive a refund.
Don't know where your nearest JD store is? Check out our Store Finder.
As soon as your return has been received and processed by our Returns Centre team, we’ll email you to let you know.
In the unlikely event that you haven’t received an email within 10 days of returning your items. Contact our Customer Care team and we’ll help you out.
Make sure you let us know your original order number, which items you have returned and any delivery reference numbers when you contact us.
Still need help? Don't worry...We're here to help 24/7
Visit our corporate website at
www.jdplc.com
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