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JD Blog
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LAUNCHING: AIR JORDAN 3 RETRO ‘COOL GREY’
Michael Jordan’s third signature sneaker returns in retro fashion with the return of the Air Jordan 3 Retro ‘Cool Grey’.
Read More
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DOUBLE DUNK: MEN’S & WOMEN’S NIKE DUNK LOW
Back to continue its legacy, the Nike Dunk has returned and the latest styles just dropped at JD! With a new Men’s, Women’s and Kids’ Dunk Low back to quench the Dunk thirst, you don’t want to miss it.
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LAUNCHING: NIKE DUNK HI & LOW
After being teased for months, Nike has officially revealed that the Dunk will return early 2021. Inspired by the dynamic energy and team spirit of college basketball, the Dunk is comin’ back from the archives in not one, or two but three classic colourways.
Read More
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Orders & Delivery
- To minimise the risk of contracting or spreading COVID-19, all deliveries will no longer require a signature for delivery or collection. Someone will need to be present at the residence for this to occur, otherwise standard delivery procedures apply.
In all cases, whether the parcel is delivered to the door, or a customer goes in to their local Post Office to collect a parcel, an Australia Post staff member will ask and record the customer’s name and acknowledge delivery.
Someone will still need to be present for this to occur, but contact will be minimised by either leaving the parcel at the door until the driver or postie has left the premises or left for the customer to pick up on the counter.
- Some orders are shipped from the UK. Due to a large volume of orders, there may be a delay in delivery. Please allow additional time for orders to arrive.
- Our carrier delivers between 7.30am and 10pm, and in some cases a signature may be required.
If you are not around, (if a signature is not required) the courier will try to find a safe, dry place to leave your parcel.
Alternatively they'll leave a calling card with the details on how to re-arrange delivery. Or depending on the courier a re-delivery attempt may be made without contact.
- Standard delivery is $6 and free over $150. Your order will be delivered within 3 to 8 working days of your order being placed.
Please note, these charges may vary from time to time with promotional activity.
- Standard delivery is $6 and free on orders over AUD$150. Standard delivery to New Zealand takes 6-11 business days to arrive.
Please note, these charges may vary from time to time with promotional activity.
If New Zealand Post are unable to deliver your order to your address, your parcel will be redirected to your local post office where you will have 10 days to collect your order. To collect your parcel you must present Photo ID and sign for your parcel.
Your parcel may be returned to sender for various reasons including providing an invalid address upon checking out or failure to collect within 10 days at your local post office. Please contact customercare@jd-sports.com.au for information on how you can still receive your parcel.
- We currently do not ship ASICS to New Zealand.
- All our home delivery orders are trackable. You will receive a despatched email with a tracking link on for your order, alternatively you can log in to your account and view the tracking in your order history.
When we send your despatched email there can sometimes be a delay between this being sent and the carrier receiving the order, as a guide please allow up to 12 hours for your orders information to be visible.
Still have questions? Don't worry...We're here to help
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- Call us on: (02) 8789 3060
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